Technical Support for the Austin ISD Community

For technology support issues and questions related to account access, devices, software, and network, please use our new AISD Help tile in the AISD portal.

Depiction of the AISD Help tile in the AISD Portal.

For information on how to create and submit a ticket, here is a short video.

If you are not able to access your portal account, please feel free to contact us via our AISD Help Desk:

  • Families: 512-414-9187
  • Students: 512-414-4357
  • Staff: 512-414-8324