Tech Support for the Austin ISD Community

 

For technology support issues and questions related to account access, devices, software, and network, please use our new AISD Help tile in the AISD portal.

Depiction of the AISD Help tile in the AISD Portal.

 

If you are not able to access your portal account, please feel free to contact us via our AISD Help Desk:

  • Hours of Operation: AISD Help Desk phone center hours are from 8 AM - 5 PM, Monday through Friday. Lobby service is available from 8 AM - 4 PM, Monday through Friday,  at  AISD HQ.
  •  
  • Families: 512-414-7328
  • Students: 512-414-4357
  • Staff: 512-414-8324
  • *from an Austin ISD phone dial ext. 48324