Our Mission

The Austin ISD Technology Department serves as an engine of innovation and operational excellence in support of the district's vision to reinvent the urban education experience.

We are committed to providing our students, teachers, administrators and staff the best possible technological learning and working environments possible. Technology is never flawless. We know how disruptive and frustrating it is when something is not working. Our desktop support specialists and help desk specialists provide face-to-face and phone support five days a week. Support requests can be submitted 24/7.

A safe digital environment for all is a top priority for the technology department. We ensure compliance with the Child Internet Protection Act by requiring cyber safety training of all staff and mandating age-appropriate digital citizen lessons. All staff and students annually sign an acceptable use policy, promising online and offline responsible behavior.