Badge Request Process Changes
All new or replacement badges must be submitted via email@example.com by your campus/department administrator.
Badge requests will no longer be processed through phone requests.
Security Access Badges
Austin ISD Police provides security access badges to district and relevant non-district employees. Employees must have an employee identification number or auxiliary number to receive an access badge, and all security badge requests for campus-based staff must be approved by the principal before they are processed. New badges are delivered to the campus via police courier.
Pricing for New Employee Badges
- New AISD employee: Free
- Non-district employees: $5 (fee also applies to every expiration date renewal)
- Non-district employees with an A#: Free
Pricing for Replacement Badges
- Lost/damaged badges: $5 (Do not punch extra holes or add pins. Badges have small chips/wires inside; they do not get "demagnetized.")
- Name change: Free
- Title change: Free
Austin ISD PD only accepts payment in the form of cash, check, or money order.
All fees must be sent to:
AISD Police Department
4000 S. IH-35 Frontage Road
Austin, TX 78704.
Employee badges will only be made by appointment via firstname.lastname@example.org Tuesdays and Thursdays from 7 a.m.–noon. You must have an appointment to come in, walk–ins are no longer permitted.
The AISD Police Department is at 4000 S. I-H 35 Frontage Rd., 78704.
Badge Office: 1st Floor (Tuesdays and Thursdays 7:00 am to 12:00 pm by appointment only).
A valid state/government-issued ID is required to pick up a badge.
All non-district employees must pay $5 for badges and badge renewals. Please have the campus bookkeeper attach the completed EC1 and a photo to email@example.com. Once all the correct information and payments have been sent, the badges will be made in the order the requests are received.
Frequently Asked Questions
Yes. Admins at your current campus do not need to take up your badge in this case. Your future worksite administrator can submit at firstname.lastname@example.org
Once you have provided human resources with the correct information and the change has been updated, please see your campus bookkeeper to put in a badge request for you. Please note that your name must be updated before entering the request.
You may send your badge in to AISD Police or give your badge to your campus admin or direct supervisor.
You must see your campus administrator or department head.
Austin ISD Police Department does not support badge usage for anything other than access control into our facilities. Any issues with the time clock or printer/copier must be reported to the AISD Help Desk @ 512-414-8324.
Badge access to a different worksite must be submitted by the department’s direct supervisor or the administrator from the future location.
Please report this immediately to your campus admin or call AISD Police directly at 512-414-1162 to deactivate your badge. For after-hours assistance, you may call dispatch at 512-414-1703 for badge disable assistance only. Your campus admin must submit for the replacement badge and all fees must be paid before a new badge can be issued.
You may request a sub pass from the office, and you will need to sign in and out.
If your picture is more than 3 years old, we must have an updated photo.
If your badge stopped working, it may have had an expiration date. If you have an expiration date on the system, please have your AISD Sponsor begin the Badge Renewal process.
It’s likely that a door panel at your school is not functioning. In this scenario, badges that were recently made will not function but older badges will. A work order must be submitted by the campus administrator to fix this but you can call 512-414-1162 so that the access control specialist can determine if this is the case.
No, you must pick up your own AISD Badge with a valid photo ID. No one else will be permitted to pick up a badge on your behalf.