Badge Request Delay!
Badge duty is currently being shared among multiple positions as a secondary responsibility. There is currently a backlog but are trying to get through them as quickly possible. Thank you for your understanding.
Security Access Badges
Austin ISD Police provides security access badges to district and relevant non-district employees. Employees must have an employee identification number or auxiliary number to receive an access badge, and all security badge requests for campus-based staff must be approved by the principal before they are processed. New badges are delivered to the campus via police courier.
Pricing for New Employee Badges
- New AISD employee: Free
- Non-district employees: $5 (fee also applies to every expiration date renewal)
- Non-district employees with an A#: Free
Pricing for Replacement Badges
- Lost/damaged badges: $5 (Do not punch extra holes or add pins. Badges have small chips/wires inside; they do not get "demagnetized.")
- Name change: Free
- Title change: Free
Badge Schedule
Employee badges will only be made by appointment Tuesdays and Thursdays from 7 a.m.–noon. Due to COVID-19 you must have an appointment to come in, walk–ins are no longer permitted. To request an appointment for a badge please email badgerequest@austinisdpolice.org.
The AISD Police Department is at 4000 S. I-H 35 Frontage Rd., 78704.
Badge Office: 1st Floor (Tuesdays and Thursdays 7:00 am to 12:00 pm by appointment only).
A valid state/government-issued ID is required to pick up a badge.
Non-District Badges
All non-district employees must pay $5 for badges and badge renewals. Please have the campus bookkeeper submit paperwork. Once all the correct information and payments have been sent, the badges will be made in the order the requests are received.
The following is needed:
- First and last name
- Last five digits of driver's license number
- Title and position
- Program name
- Expiration
- Attached picture (front-face headshots only)
Fingerprints of personnel submitted to Naomi Tafoya in Human Resources and are deemed eligible. Once all correct information and payments have been sent, the badging process will begin in the order requests are received.
Contractor Badges
Please contact AISD Employee Relations Coordinator for all contractor badge approvals:
Naomi D. Tafoya
512-414-9934
naomi.tafoya@austinisd.org
Frequently Asked Questions
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Yes. Admins at your current campus do not need to take up your badge in this case. Your future worksite administrator can submit a request for you to have access to the new location, or you may forward your transfer letter to badgerequest@austinisdpolice.org and your request will be processed.
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Once you have provided human resources with the correct information and the change has been updated, please see your campus bookkeeper to put in a badge request for you. Please note that your name must be updated before entering the request.
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You may send your badge in to AISD Police or give your badge to your campus admin or direct supervisor.
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Yes. You may send a picture to your admin for them to attach to your security access request in the database. The photo must be a regular head shot. Glamour shots will be denied, therefore delaying your request.
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You may visit the Police Department at Central Office. Please see our badge schedule above.
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If your badge is undamaged and is still working on door access, please call the help desk at 512-414-8324 or submit an online request.
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Badge access to a different worksite must be submitted by the department’s direct supervisor or the administrator from the future location.
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Please report this immediately to your campus admin or call AISD Police directly at 512-414-1162 to deactivate your badge. For after-hours assistance, you may call dispatch at 512-414-1703 for badge disable assistance only.
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You may request a sub pass from the office, and you will need to sign in and out.
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Due to identification reasons, if your picture is more than five years old, we must have an updated photo.
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If your badge stopped working, it may have had an expiration date. If you have an expiration date on the system, please have your AISD sponsor contact the help desk to update it.
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It’s likely that a door panel at your school is not functioning. In this scenario, badges that were recently made will not function but older badges will. A work order must be submitted by the campus administrator to fix this but you can call 512-414-1162 so that the access control specialist can determine if this is the case.
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Only supervisors and administrators (including clerks) from your current worksite are allowed to pick up your badge. They must present their current AISD badge to do so.