Badge Request Process Changes
All new or replacement badges must be submitted via badgerequest@austinisdpolice.org by your campus/department administrator.
Badge requests will no longer be processed through phone requests.
Security Access Badges
Austin ISD Police provides security access badges to district and relevant non-district employees. Employees must have an employee identification number or auxiliary number to receive an access badge, and all security badge requests for campus-based staff must be approved by the principal before they are processed. New badges are delivered to the campus via police courier.
Pricing for New Employee Badges
- New AISD employee: Free
- Non-district employees: $5 (fee also applies to every expiration date renewal)
- Non-district employees with an A#: Free
Pricing for Replacement Badges
- Lost/damaged badges: $5 (Do not punch extra holes or add pins. Badges have small chips/wires inside; they do not get "demagnetized.")
- Name change: Free
- Title change: Free
Austin ISD PD only accepts payment in the form of cash, check, or money order.
All fees must be sent to:
ATTN: BADGES
AISD Police Department
4000 S. IH-35 Frontage Road
Austin, TX 78704.
Badge Schedule
Employee badges will only be made by appointment via badgerequest@austinisdpolice.org Tuesdays and Thursdays from 7 a.m.–noon. You must have an appointment to come in, walk–ins are no longer permitted.
The AISD Police Department is at 4000 S. I-H 35 Frontage Rd., 78704.
Badge Office: 1st Floor (Tuesdays and Thursdays 7:00 am to 12:00 pm by appointment only).
A valid state/government-issued ID is required to pick up a badge.
Non-District Badges
All non-district employees must pay $5 for badges and badge renewals. Please have the campus bookkeeper attach the completed EC1 and a photo to badgerequest@austinisdpolice.org. Once all the correct information and payments have been sent, the badges will be made in the order the requests are received.
Frequently Asked Questions
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Yes. Admins at your current campus do not need to take up your badge in this case. Your future worksite administrator can submit at badgerequest@austinisdpolice.org
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Once you have provided human resources with the correct information and the change has been updated, please see your campus bookkeeper to put in a badge request for you. Please note that your name must be updated before entering the request.
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You may send your badge in to AISD Police or give your badge to your campus admin or direct supervisor.
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You must see your campus administrator or department head.
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Austin ISD Police Department does not support badge usage for anything other than access control into our facilities. Any issues with the time clock or printer/copier must be reported to the AISD Help Desk @ 512-414-8324.
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Badge access to a different worksite must be submitted by the department’s direct supervisor or the administrator from the future location.
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Please report this immediately to your campus admin or call AISD Police directly at 512-414-1162 to deactivate your badge. For after-hours assistance, you may call dispatch at 512-414-1703 for badge disable assistance only. Your campus admin must submit for the replacement badge and all fees must be paid before a new badge can be issued.
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You may request a sub pass from the office, and you will need to sign in and out.
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If your picture is more than 3 years old, we must have an updated photo.
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If your badge stopped working, it may have had an expiration date. If you have an expiration date on the system, please have your AISD Sponsor begin the Badge Renewal process.
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It’s likely that a door panel at your school is not functioning. In this scenario, badges that were recently made will not function but older badges will. A work order must be submitted by the campus administrator to fix this but you can call 512-414-1162 so that the access control specialist can determine if this is the case.
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No, you must pick up your own AISD Badge with a valid photo ID. No one else will be permitted to pick up a badge on your behalf.