Access Badges
The Office of Talent Strategy provides badge access to all district employees. Employees must have an active employee identification number in order to receive a badge. All access badge requests for campus-based staff must be verified before they are processed.
Badge Requests
New employees will take a picture for their badge at their I-9 session. After completing onboarding and upon receipt of an employee identification number, new employees are to come in person to request their badge Tuesday –Thursday 8 a.m. –4 p.m.. You must have your employee number.
Requests for a replacement badge due to a name change, job/title change, or loss or damage must be submitted through AISD Help.
- Log into the AISD Portal.
- Go to the “AISD Help” tile.
- Go to “Tickets”.
- Click “+ New Ticket"
- Click "Other Requests" then "AISD Badge Request"
- Select the reason for your request, then complete and submit your ticket.
Badges, including replacements, are provided to all AISD employees at no cost.
Requests for change of an employee’s access must be submitted through the linked form by the employee’s supervisor.
Badge Pick-Up Only
Badges may be retrieved in the badging office on the 1st floor of the Austin ISD Central Office building, 4000 S. I-H 35 Frontage Rd., 78704.
The Austin ISD Badge Team is available for appointments Mondays and Tuesdays from 8 a.m. - 4 p.m. and available for pick-ups Monday –Thursday from 7:45 a.m. –4:15 p.m.
No Appointments necessary. Walk ins welcomed. Tuesday - Thursday 8 a.m. –4 p.m.
Frequently Asked Questions
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Yes. Admins at your current campus do not need to take up your badge in this case. Your future worksite administrator can request that your access be updated.
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A ticket can be submitted through AISD Help. Your name must be updated in ERP before entering the request.
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You may send your badge to the AISD Badging Office or give your badge to your campus admin or direct supervisor.
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Austin ISD Badging Office does not support badge usage for anything other than access control in our facilities. Any issues with the time clock or printer/copier must be reported to the AISD Help Desk @ 512-414-8324 (from an AISD phone dial ext. 48324) or go to the AISD Help tile in the portal.
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Badge access to a different worksite must be submitted by the department’s direct supervisor or the administrator from the future location.
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Request a sub pass from the front office of the school at which you are subbing. You will need to sign for the badge when you arrive and return it when you leave each day.
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If your picture is more than 3 years old, we must have an updated photo. Your photo can be attached when submitting a ticket through AISD Help.
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It’s likely that a door panel at your school is not functioning. In this scenario, badges that were recently made will not function but older badges will. A work order must be submitted by the campus administrator to fix this but you can call 512-414-1162 so that the access control specialist can determine if this is the case.
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No, you must pick up your own AISD Badge with a valid photo ID. No one else will be permitted to pick up a badge on your behalf.