Refugee Family Support Office
The Austin ISD Refugee Family Support Office serves as a language and resource hub for refugee and asylee students and their families enrolled in Austin ISD.
Refugees are people who is forced to flee their home country because of a well-founded fear of persecution, and who arrive in the United States already designated a refugee. Asylees are immigrants in the U.S. or at a port of entry who are found unable or unwilling to return to their home country of nationality because of a well-founded fear of persecution if they return to that country.
The Refugee Support Service Team supports more than 18 languages and can facilitate interpretation or translation of the following:
- Karen (limited)
- Karenni (limited)
The team provides translation and interpretation for:
- Parent/Teacher conferences
- Day-to-day interpretation services—such as assisting families with understanding school forms—for 90 campuses
- Facilitate campus events targeting refugee families (e.g., Coffee with the Principal, Back to School Night, Know Your Rights events, etc.)
- Home visits
- Emergency language support for families and campuses
- Removal hearings and orientation at the district's Alternative Learning Center
- Disciplinary matters
For all interpretation and translation requests, please contact Family Support Specialist Maria Arabbo at 512-414-0545 or by email at email@example.com.
- School registration support
- Special education assistance
- Social/Emotional support
- Training for school staff and community agencies
For support and more information, please contact the Austin ISD Refugee Family Support Office at 512-414-0545.