Web Services

Mission

To provide excellence in customer service, training, resources, maintenance and best practices in website technology, while ensuring the district websites are user-friendly, up-to-date, accessible and consistently branded. (View the district branding & style guide).

To develop, maintain, update and oversee all district-hosted websites, including AISD campus websites, and technically support the district’s social media accounts. In addition, provide website accessibility resources and content management system training.

Services

Web Services

  1. Development of menus, forms, pages, blocks, tables, banners, styles and page layouts.
  2. Department website builds and best practice recommendations for layout and content.
  3. Creative services for logos, icons, charts, images and banners.
  4. Content updates for staff members without website edit access and assistance for those with access.
  5. Maintenance and security updates for district and campus websites.
  6. Custom web development services (with department head approval and advanced notice):
    • Custom Drupal templates
    • Custom coding for interactive website features
    • Social media feeds
    • Custom forms

Training

Staff Training Sessions

  1. Drupal Content Management System Training for approved website content authors
  2. Document Accessibility Training

    Technical Support 

    1. For technology assistance with passwords, email support, BLEND, AISD Cloud (parent, student, staff), AISD Career website, online software, or other non-website technical issues, call the Help Desk at 512-414-8324 or submit a question online. AISD staff can submit a HEAT ticket.
       
    2. For district website assistance (broken links, updates, website forms, content errors, typos, etc.), email webmaster@austinisd.org. Please copy and send us the broken link or the location of the broken link in the email.

    Contact

    • To learn more about AISD campus websites, to request a campus website build or for campus website support, contact Ruben Ruiz
    • For website accessibility questions, department content strategies and updates or website design services, contact Lori Baugh.
    • For custom web development services, or to become a CMS website author, contact Web Services Manager Camille Lochet.
    • For construction management, HUB, FMP, sustainability or bond website support, contact Joan Williams.