Department of Communications & Community Engagement
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Reyne Telles
Executive Director
512-414-9776
reyne.telles@austinisd.org
Donna Caraway
Executive Assistant I
512-414-9832
donna.caraway@austinisd.org
Christina Burbank Shelton
Special Projects Coordinator
512-414-9955
christina.burbank@austinisd.org
Marketing Team
José Velásquez
Communications Marketing Assistant Sr.
512-414-4598
jose.m.velasquez@austinisd.org
Benjamin Beane
Communications and Marketing Assistant
benjamin.beane@austinisd.org
Kathleen Swartz
Graphic Designer
512-414-4598
kathleen.swartz@austinisd.org
Jacqueline Hermosillo
Communications Marketing Assistant
jacqueline.hermosillo@austinisd.org
Customer Service (District Switchboard)
Welcome Center: 512-414-1700
Angelica Gonzalez
Customer Service Representative
512-414-1771
angelica.gonzalez@austinisd.org
Hilda Jaimes-Avilez
Customer Service Representative
512-414-1772
hilda.jaimes-avilez@austinisd.org
Tiffany Saunders
Assistant Media Services Coordinator
512-414-1011
tiffany.saunders@austinisd.org
Dan Agostino
Media Production Specialist (Engineer)
512-414-1014
daniel.agostino@austinisd.org
Pamela Williams
TV Programming Specialist
512-414-1015
pamela.williams@austinisd.org
Bobby Longoria
TV Production Specialist
512-414-1017
robert.longoria@austinisd.org
Scott Thomas
Assistant Director of Public Affairs and Operations
scott.thomas@austinisd.org
Tiffany Knudtson
Communications Specialist
512-414-9814
tiffany.knudtson@austinisd.org
Tina Phan
Video Productions Specialist
512-414-0713
phuonganh.phan@austinisd.org
Celso Baez, III
Assistant Director of Comm. Engagement & External Comm.
512-414-1155
celso.baez@austinisd.org
Ali Ghilarducci
Supervisor of Comm. Engagement & External Comm.
512-414-4487
alison.ghilarducci@austinisd.org
Norma Garza-Mittanck
Multicultural Outreach Coordinator
512-414-0023
norma.garzamittanck@austinisd.org
Community Schools
Katie Casstevens
Admin. Supervisor of Community Schools
512-414-3991
katie.casstevens@austinisd.org
Open
Community Schools Student Intern
Leonor Vargas
Administrative Supervisor of Parent Programs
512-414-3196
leonor.vargas@austinisd.org
Jennifer Vasquez
Administrative Assistant II
512-414-0726
jennifer.vasquez@austinisd.org
Toña "T.A." Vasquez
Lead Parent Support Specialist/Community Organizer
512-414-6805
tona.vasquez@austinisd.org
Media Hotline: 512-406-1550
As the Austin ISD media relations staff works remotely due to COVID-19 precautions, email is the best way to connect. Please email both Cristina Nguyen and Eduardo Villa to ensure requests are reaching the media team and addressed in a timely manner.
Cristina Nguyen
Communications Specialist Sr.
512-414-9803
cristina.nguyen@austinisd.org
Eddie Villa
Communications Specialist
512-414-0024
eduardo.villa@austinisd.org
Translation & Interpretation Office - 512-414-4581
Rebeca N. Lallave Alvarez
Translator & Interpreter
512-414-4597
rebeca.lallavealvarez@austinisd.org
Jennifer Williams
Spanish Translator & Interpreter
512-414-4594
jennifer.williams@austinisd.org
Margarita Ruvalcaba-Ordóñez
Spanish Translator & Interpreter
512-414-9627
margarita.ruvalcaba-ordonez@austinisd.org
Melissa González
Spanish Translator & Interpreter
512-414-4593
melissa.gonzalez@austinisd.org
Camille Lochet
Web Manager
512-414-4595
webmaster@austinisd.org
Lori Baugh
Communications Specialist
512-414-9721
lori.baugh@austinisd.org
Joan Williams
Web Content Specialist–Construction Management
512-414-2666
joan.williams@austinisd.org