2017 Open Enrollment
Open Enrollment for Plan Year January 1, 2017 will be held during the month of October. Enrollment is MANDATORY for all employees. Current employee elections will NOT roll over.
Your principal or location manager has been given a schedule detailing when benefit enrollers will be at your school or worksite. Please be aware that enrollment will also be available via our online enrollment system at boltemployee.austinisd.org and with the assistance of a call center at 1-855-245-1168. The website is 24/7 access while the call center hours are Monday-Friday 7:00am till 10:00pm.
Aetna Insurance Cards
If you need to obtain an insurance ID card, you can access through the Aetna website by setting up your personal member page.
Go to www.aetna.com.
At the top of the page, click on Log In/Register.
Click on the blue box that says "Register Now" under First-time users.
Using the Social Security Number option, follow the prompts through the five pages.
Once completed, there will be an opportunity to print a copy of your insurance card. You may also request a replacement card.
If at any time you encounter a problem or have a question, use the Ask Ann feature in the top right corner of the page or call the Aetna Customer Service telephone number, 1-888-592-3862.
The Aetna Group Plan number for Austin ISD is: 737540
Your Well-Being is Our Priority
Austin ISD is committed to investing in the health and well-being of its greatest assets—its employees.
As part of this commitment, the district offers a comprehensive and competitive benefits package to our employees and their families so that they are empowered to live healthy, balanced and fulfilling lives.
We encourage you and your family to become familiar with BOLT. You will find detailed information about your employee benefits program including benefit summaries, claim forms, administrative forms, customer service numbers, provider directories and direct links to the insurance carriers. You will also find some helpful information regarding each employee benefit product so you can choose a benefit package that's right for you and your family. As a reminder, AISD's open enrollment period is Oct. 1–31. If you are a new employee, please view the New Hire Instruction Sheet to learn how to enroll in your benefits.
To update or change your enrollment because of a qualifying event such as a marriage, birth, death, change in employee status for you, your spouse or dependents, log in to BOLT and select the "Life Event/New Hire Enrollment Event" icon. Please view the Qualifying Event Instructions to learn how to create the event, what events qualify for a benefit change, and for documentation requirements. If you need assistance with the event or have questions about the documentation requirements, please contact the AISD Employee Benefits Office at (512) 414-2297. All enrollment or enrollment changes must be completed within 31 days of a qualifying event.
The key to healthy living is understanding and taking control of your own health. Get started today by learning about the many benefits available to you at AISD!
If you have a question or concern, you can count on support from knowledgeable and helpful benefits staff members. Please call the AISD Benefits Information Line at (512) 414-2297, from 7:45 a.m. to 4:45 p.m. Monday through Friday.
Work/Life Balance Programs
We are committed to engaging and empowering our employees to practice a healthy lifestyle.
Employee Assistance Program
We offer confidential professional resources for resolving personal problems.