This page contains resources for AISD personnel to assist with working in a remote office environment.
If you need support, please submit a ServiceNow incident via email, via the AISD portal, or by calling 512-414-8324.
- How to Access the H and S Drives Through the AISD Portal
- How to Schedule a Virtual Meeting Using MS Teams or Zoom
- Installing Software using AISD Technology InstantAdmin Service
- Mapping a Drive on Your Local Computer to Access Your Documents
- Network Share Access Request
- Remote Office Equipment Form
- Required Apps for Home Telecommuting
- Telecommute Checklist
- Update Employee Phone Number or Email Address - English
- Update employee Phone Number or Email Address - Spanish
Phones
- Installation Instructions to Use Google Voice as a Phone on Your Computer
- Installing Jabber on an Android Device
- Installing Jabber on an iPhone/Ipad
- Installing Jabber on MacOS
- Installing Jabber on Windows
- Jabber FAQ
- Phone Remote Access
- Scanning Documents using a Cell Phone
Printers
VPN
- How to Clock In/Out through AISD WebVPN (does not require download or connection to AISD network)
- VPN Frequently Asked Questions
- VPN Software Installation Instructions - PC (Must be connected to AISD network to download)
- VPN Software Installation Instruction - Mac (Must be connected to AISD network to download)