The Austin Independent School District partners with community organizations to inform families and staff about institutions and services available in our local community. 

Austin ISD does not advocate or recommend any specific agency, program, or service. This information is supplied as a reference if you choose to use it. This list is assembled as a courtesy and is not a complete or comprehensive list of providers.

For local community resources in your area including food, housing, transportation, child care, vaccines, and more, visit: ConnectTX

Additional service providers:

Hearing Services

University of Texas at Austin - Speech and Hearing Center
Phone: (512) 232-1804
Fax: (512) 364-0767

Hearing Aids

The Hearing Improvement Kids Endowment Fund (HIKE) Fund, Inc

HIKE provides hearing devices to children with hearing loss under the age of 20 years old. Income eligibility requirements may apply.

Hotlines and Crisis Support

National Suicide Prevention Lifeline — Dial 988 anytime 24 hours a day/7 days a week 

The National Human Trafficking Hotline 1-888-373-7888
We'll Listen. We'll Help. If you or someone you know is a victim of human trafficking, call now.

National Domestic Violence Hotline (24/7): 1-800-799-7233
Every contact to the Hotline is personal. Some people who reach out to us identify as survivors of abuse, some as concerned friends or family members,some as abusive partners seeking to change themselves.

Drug and Alcohol Abuse Supports

Phoenix House
400 West Live Oak Street
Austin, TX 78704

Phoenix House offers treatment for addiction and co-occurring issues. Residential and outpatient services are offered.
Phone: 214-296-0394 or 1-844-PHTEXAS

Fentanyl Resources

(Back to Public Health Corner >)

School Resources

We encourage schools to get involved in the discussion about Fentanyl and the dangerous effects of using Opioids. Below is a list of resources and lesson plans that can be shared with your staff and students.

Fentanyl Communication

  1. Austin ISD Fentanyl Awareness PPT
  2. Austin ISD Fentanyl Awareness Poster (English- add form)
  3. Austin ISD Fentanyl Awareness Poster (Spanish- add form}
  4. Staff Awareness letter templates - add forms (English) and (Spanish)
  5. Parent Awareness letter templates - add forms (English) and (Spanish)
  6. Lessons from the Field Webinar - Part1: Knowing the Facts About Fentanyl
  7. Lessons from the Field Webinar - Part1: Knowing the Facts About Fentanyl [PDF]
  8. Social Media Graphics  - add links (English) and (Spanish)

Fentanyl Video Resources 

Impactful videos and public service announcements to support conversations around the dangers of Fentanyl

Student Lessons and Classroom Activities

Operation Prevention
The DEA has joined forces with Discovery Education to provide no-cost online tools that support every member of the community with the power of prevention. Help kickstart life-saving conversations today with standards-aligned English & Spanish-language resources for students in grades 3-12, plus additional resources designed for educators, families, and professionals.

  • Counterfeit Drugs
    Take students inside the real consequences that counterfeit drugs are having on people and communities with insights from diverse subject matter experts.
  • Opioid and Prescription Drugs
    Students can explore the science behind substance misuse and the resulting impacts on our brain and body. Lessons available for Elementary, Middle, and High School students as well as and Educator Training Video to prepare educators for having conversations with students.
  • The Science of Addiction - The Stories of Teens
    Self-paced, e-learning experience for students to learn the science behind the firsthand stories of teens who are struggling with drug misuse. 

Just Think Twice
A Resource for Teens to Get the Facts about Drugs created by the Drug Enforcement Agency 

Student Led Activities and Ideas

(Back to Public Health Corner >)

Family Resources

Drug experimentation is riskier than ever before. It is important to discuss the dangers of fentanyl so children will be prepared to make a life-saving decision in a situation that involves drugs. 

Conversation talking points to share with your family:

  • Fentanyl has been linked to student deaths in the Austin area. The drug market has been flooded with millions of fake prescription pills that are made of fentanyl.
  • Assume all pills you get online on Snapchat, Instagram, Facebook or Twitter or from a friend are not safe, and small amounts can be deadly.
  • There is no way to test a pill to see if it is real. Do not trust anyone who tells you that “these pills are safe.” No one knows for sure, no matter what they say.
  • M-30s are the most common markings on fake pills. Do not take a pill marked M-30.
  • If you didn’t get a pill from your doctor, don’t put it in your mouth. It’s not worth the risk!

All students who have been prescribed medication by their doctor must follow Austin ISD guidelines for medication administration 

Keep any prescription drugs in your home secure and locked away, out of the reach of others. Approximately 50% of children under the age of 18 who misuse prescription pain medications obtain them from friends or family members (National Survey for Drug Use and Health, 2013)

Prevent misuse and unintentional harm from medications by removing unused medications from your home.

Stay Involved

Using Campus Crime Stoppers allows you to remain completely anonymous. You will never be asked for your name and every call is 100 percent confidential.

Additional Resources

Must - See Videos

Hays CISD Fighting Fentanyl Video Series

Drug Enforcement Agency (DEA)

Centers for Disease Control & Prevention (CDC)

Resources for Opioid Misuse and Addiction

Phoenix House
400 West Live Oak Street
Austin, TX 78704
Phone: 844-748-3927

Phoenix House offers treatment for addiction and co-occurring issues. Residential andoutpatient services are offered.

Substance Abuse and Mental Health Services Administration (SAMHSA) National Helpline
Call 1-800-662-HELP (4357)
Free, confidential 24-hour, a day, 365-day-a-year, treatment referral and information for individuals and families facing mental health and/or substance use disorders.  

  • Visit the online treatment locator or send your zip code via text message: 435748 (HELP4U) to find help near you
  • Crisis Text Line
    You are not alone. Connect with Free 24/7 support by Text, Chat or Whatsapp:
    • Text HOME to 741741 to reach a volunteer Crisis Counselor.
    • Chat with a Counselor
    • Message on WhatsApp

988 Suicide and Crisis Lifeline

The 988 Suicide & Crisis Lifeline is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress 24 hours a day, 7 days a week in the United States.