Each campus will have a campus support center. Teachers or Librarian will know how to direct you when assistance is needed. There will be a supply of "loaner" devices that can be used until your Chromebook is returned to you.

Finding help for your device

Charging at school

If your battery is running low, check with your teacher or librarian to find an appropriate place to charge your computer.

Help desk (512) 414-8320

Phone support is available between the hours of 6:30AM and 5:00PM. Beyond the hours of technical support, an automated phone system will create a voice ticket.

Online form

You can go to Austin ISD mobile device support form that will allow you to submit a question about your Chromebook.

 

Handbook

Review the Everyone:1 handbook for useful tips and background information of the program:

Handbook in English
Handbook in Spanish