This evaluation summary describes the activities and impact of the CARES team in Austin ISD 2021–22. CARES stands for Customer-focused, Action-oriented, Responsive, Empathetic, and Service-driven. The team’s work began four years ago when CARES was formed. Their purpose and implementation work aligned with the district’s strategic plan to foster a positive and equitable organizational culture. Examples of CARES’ activities include giving RAVEs (Recognizing All Valuable Employees), providing training, responding to requests for help from the AISD community, and monitoring campus climate data.