About Us

The Austin ISD Parent Engagement Support Office commits to connect, engage, educate and support families of their students. In addition, the Office provides coordination and support to the Austin ISD's campus-based Parent Support Specialists


Every school embraces a collaborative culture for students, parents/families, teachers, staff and community that sustains quality parental/family, engagement/involvement and promotes the social, emotional, and academic growth of our students.


The District's Parent Engagement Support Office and its team will build capacity and create tools to foster partnerships among families, schools, and communities that result in shared responsibility, shared accountability and shared leadership for all students, all schools, and community success.

Core Values:

  • Respect
  • Equity
  • Diversity
  • Collaboration
  • Trust
  • Honesty
  • Initiative
  • Integrity
  • Transparency
  • Accountability

Strategic Goals:

  • Parent & Family Engagement
    Promote, facilitate and develop parent/family engagement in Austin schools. This includes building capacity for parent leadership, working with staff and community groups to engage and support parents, and identifying resources for parents and families.
    (AISD Strategic Plan #2.2, 2.3)
  • Communications and Outreach
    Develop and conduct outreach channels, procedures and campaigns to connect Austin ISD schools to families and community organizations.
    (AISD Strategic Plan #2.1)
  • Parent Education
    Develop programs and tools that help families strengthen student performance and navigate AISD schools. This includes opportunities and vehicles for parent information (e.g. parent workshops, successful parent/teacher conferences, Family Resource Centers).
    (AISD Strategic Plan #2.3)
  • Professional Development
    Support and coordinate professional development through parent/family engagement and provide guidance and support to all Austin ISD staff working with parents.
    (AISD Strategic Plan #2.3)

Scope of Work/Impact

PTA Development
The Parent & Family Engagement Support Office promotes, facilitates, troubleshoots and organizes functioning Parent/Teacher Associations (PTA) in Austin schools. Since 2011, 100% of Austin schools have formed or maintained PTAs.

AISD Family Resource Centers
The Parent & Family Support Engagement Office coordinates partnerships with AISD Family Resource Centers (FRC) located at select middle and high schools.

Parent Support Specialists
The Parent Support & Engagement Office guides and supports Parent & Family Support Specialists (PSS) based at 74 schools. This includes providing staff development, programming, human resources support and parent, family & community engagement coordination.

Special Education - Family Support
The Families of Students in Special Education Team (FASST) works in the Parent & Family Engagement Support Office to support families of students receiving special education services. FASST hosts meetings and support events to field family concerns and link families to District and community resources.

Parent and Staff Workshops
The Parent & Family Support Engagement Office provides and coordinates workshops for parents and campus staff to assist in the development of their family Engagement teams/plans. 

Connecting AISD To Families - "Family-Friendly" Consultation
The Parent & Family Support Engagement Office provides AISD departments and organizations family-friendly consultation, logistics, outreach and planning for community engagement efforts and events to all AISD families in our 130 schools. 

Conduit for Non-Profit Organizations/Partners
The Parent & Family Engagement Support Office establishes relationships with local and national non-profit organizations and service providers, serving as a conduit to the AISD community. With collaborative planning, outreach, coordination and guidance, the office maximizes the reach and efficacy of resources.