The CARES (customer-focused, action-oriented, responsive, empathetic, and service-driven) initiative was launched in AISD in 2018-2019 to bring about a culture of respect and inclusiveness throughout the district. The initiative puts an emphasis on positive customer experiences for families, students and staff members. In the spring of 2020, the Department of Research and Evaluation conducted focus groups with front office staff members from a variety of schools in AISD to discover the perceptions and responses to this initiative and any barriers to full implementation.
This report examines campus-level contributors to student academic gains. Using student factors, curriculum and programming indicators, and campus features (e.g., staff retention and support programs) as inputs, the results indicate that changes in campus and teacher leadership scores are important and significant predictors of improvements in campus-level student performance, but data modeling alone does not offer enough information.
The Afterschool Centers on Education (ACE) is the program administered through the Texas Education Agency (TEA) for the federally funded 21st Century Community Learning Center (CCLC) grants. The ACE Foundation Communities’ Cycle 9 program provides intentional afterschool program experiences that are high quality, challenging, and inspiring. Across activities and centers, the afterschool program focuses on three primary objectives: decrease school-day absences, decrease discipline referrals, and increase academic achievement. This report examines outcomes for participants.
This report summarizes the academic performance of emergent bilingual students, also known as English learners, for the 2019–2020 school year. Results are presented from the Texas English Language Proficiency Assessment System (TELPAS), advanced placement (AP) course enrollment and exam performance, college readiness indicators, and graduation and dropout rates. Results for the State of Texas Assessment of Academic Readiness (STAAR) test, academic course performance, and end-of-course tests were unavailable this year due to the COVID-19 pandemic.
Gaining Early Awareness and Readiness for Undergraduate Programs (GEAR UP) Austin: Annual Evaluation Report 2019–2020
In 2019–2020, the program’s third federally funded year, GEAR UP (Gaining Early Awareness and Readiness for Undergraduate Programs) Austin served a cohort of 8th grade students (n = 2,546) across 11 middle schools. Nearly all GEAR UP students received support services relevant to college preparation. Evaluation findings suggest that students, teachers, and parents had a positive perspective on the role of the program services in college preparation.
The AISD Student Climate Survey provides insight into student engagement, the behavioral environment, academic persistence, adult relationships, safety, respect, personal development skills, and college intentions. The survey is used to monitor a variety of key initiatives and policies, including Campus Improvement Plans and the Superintendent's Scorecard. To view results, click on the link below, then select "Student Climate Survey" from the drop down menu at the top left of the page.
Pathways in Technology (P-TECH) provides a 6-year, career-focused program that combines high school and college coursework with real-world work experience. This report includes findings regarding demographic characteristics and academic outcomes of the students served by the program and highlights emerging topics from P-TECH coordinators survey.
Early College High School (ECHS) provides students with the opportunity to earn a high school diploma and 60 college hours, which lead to an associate’s degree. This report describes demographic characteristics and academic outcomes of the students served by ECHS and highlights emerging topics from the program coordinator survey.
This brief report summarizes some of the family engagement services provided by AISD parent support specialists to families at their schools during the 2019-2020 school year.
Educators in this day and age may have to reframe how they think about interacting with parents, students and community members. Viewing these relationships as 'customer' relationships may seem like a stretch, but it is a reality. Research shows the many benefits of providing positive customer experiences for our stakeholders, and the costs of negative experiences. AISD is facing the issue head-on with the CARES (Customer-focused, Action-oriented, Responsive, Empathetic, and Service-driven) initiative. In this paper is a summary of the research, and tips to help you show you care…