This report describes the activities and accomplishments of AISD's CARES team during the second year of implementation, school year 2019–2020. Highlights include how CARES team members were able to: maintain and in many cases exceed high-quality standards, continue progress monitoring, and provide support and resources for families, staff and community members during the first few months of the pandemic, a time of great uncertainty. CARES also expanded aspects of their feedback functions and adapted their planned implementation goals in response to staff and families' expressed…
This one-page document illustrates highlights of AISD’s CARES program activities and achievements. CARES, now in its second year of implementation, was able to maintain high quality of service standards, while experiencing a dramatic increase in volume. Further, CARES team members served vital functions during the unexpected challenges of the 2019–2020 school year.
The second AISD Family Pulse survey was available to all families between July 23rd and August 13th. Families responded on behalf of over 32,000 students (N= 32,384) for about a 40% response rate for the survey. Families were asked the question “After the 100% at-home distance teaching and learning at the beginning of the 20-21 school year, which instructional model do you plan to select for your student?” and were asked to select from on-campus teaching and learning, at-home distance teaching and learning, or that they did not plan for their child to attend school in AISD in 20-21.
The CARES (customer-focused, action-oriented, responsive, empathetic, and service-driven) initiative was launched in AISD in 2018-2019 to bring about a culture of respect and inclusiveness throughout the district. The initiative puts an emphasis on positive customer experiences for families, students and staff members. In the spring of 2020, the Department of Research and Evaluation conducted focus groups with front office staff members from a variety of schools in AISD to discover the perceptions and responses to this initiative and any barriers to full implementation.
The Professional Learning Department hosts an annual week-long orientation for various staff (e.g., teacher, elementary counselors, librarians) who are new to Austin Independent School District (AISD) as part of the Teacher Induction Program (TIP). This report summarizes survey results from staff who attended the Fall 2019 TIP orientation week.
Gaining Early Awareness and Readiness for Undergraduate Programs (GEAR UP) Austin: Annual Evaluation Report 2018–2019
In 2018–2019, the program’s second federally funded year, GEAR UP (Gaining Early Awareness and Readiness for Undergraduate Programs) Austin served a cohort of 7th-grade students (n = 2,536) across 11 middle schools. Nearly all GEAR UP students received support services relevant to college preparation. Evaluation findings suggest that students, teachers, and parents had a positive perspective on the role of the program services in college preparation.
Educators in this day and age may have to reframe how they think about interacting with parents, students and community members. Viewing these relationships as 'customer' relationships may seem like a stretch, but it is a reality. Research shows the many benefits of providing positive customer experiences for our stakeholders, and the costs of negative experiences. AISD is facing the issue head-on with the CARES (Customer-focused, Action-oriented, Responsive, Empathetic, and Service-driven) initiative. In this paper is a summary of the research, and tips to help you show you care…
This report describes ACT test results for Austin Independent School District (AISD) seniors in the 2018–2019 school year. In 2018-2019, the district’s average ACT composite score of 23.0 exceeded the state (20.5) and national (20.7) average composite scores.
This report describes SAT test results for AISD's graduating seniors, Class of 2019, who took the SAT any time during high school.
This report describes findings from the Austin Independent School District’s (AISD) Department of Leadership Development 2018–2019 evaluation. The purposes of the evaluation in 2018–2019 were to update the Department of Leadership Development theory of change (ToC) and logic model and to evaluate the implementation of the newly developed assistant principal (AP) and principal hiring processes designed to select a diverse group of equity-focused, effective novice leaders to meet the goal of creating a leadership pipeline that reflects AISD values and fosters a selection and development mindset.