1. Question: How might I contact my child's school counselor?
Answer: If you are unsure about how to contact your child's counselor, call your school's main office and ask to be connected to the counseling office. In high school, the campus handbook will also have a list of counselors, as well as campus websites. A directory of counselors is also listed on this website.

2. Question: What are the topics that are commonly addressed in small group counseling sessions?
Answer: Topics often addressed by school counselors in small groups include: social skills/friendship, organization and study skills, changing families, anger management, self-concept, and school success. Other topics are addressed as deemed appropriate.

3. Question: I feel as though my child needs to receive individual counseling for an issue occurring in our lives at this time. Can our school counselor provide individual counseling?
Answer: School counselors do see students on an individual basis from time to time. Due to time constraints, they are not able to see students individually for an extended time. If your school counselor feels, after meeting with your child for two or three sessions, that your child needs further assistance he/she will inform you of further options.

4. Question: A student is sexually harassing my child at school. I have told my son to ignore it or tell an adult. He doesn't want to because he is afraid of retaliation from the students.
Answer: Harassment and bullying threats are not tolerated in AISD. AISD strives to ensure that all students and employees are taken seriously. Every effort is made to protect the due process rights of the victims and all alleged offenders. This should be promptly reported to the campus principal or any campus professional for an immediate follow up. Research studies indicate that if a bullying or harassment issue is not reported, the actions only get worse by the bully. No student should endure harassment or bullying.

5. Question: How do I find out how many credits my student needs to graduate from High School?
Answer: The High School graduation options are listed in the Secondary Student Information Guide (SSIG). A copy can be picked up at the high school your child attends or you can review the information on the AISD SSIG website.

6. Question: How do I find out about when district-wide tests are given, like the TAKS and PSAT/NMSQT?
Answer: The first thing you need to do is contact your school counselor for information. The TAKS information (including the test calendar) can be found in the AISD Testing Calendar section of this website.

7. Question: My child needs a schedule change. Who do I contact?
Answer: You will need to contact your son/daughter's counselor. You can locate that information on this website or the campus website.

8. Question: I want to change my child's school but we are not moving. How do we do that?
Answer: School transfers are handled through Student Services, not Student Support Services. They can be contacted at 414-1726.

9. Question: We want our child to attend college, but we don't think we can afford it. We have heard that there are a lot of scholarships out these that go unclaimed every year. We also got a letter from a counseling company that wants to help us get a lot of scholarships. Help!
Answer: College is affordable for every student that wants to attend. It may require some sacrifice, loans, and scholarships, but college is the best investment one could ever make in their future! Go to the AISD Scholarship Search, www.cri-austinisd.org or www.collegefortexans.com to get information and make other links about college searches and costs, scholarships or financial aid. Companies that market scholarship portfolios for you and charge a fee are usually a scam. Your school counselor can help you for free. Call him/her today for help.